Tree maintenance is a priority of the Forestry Section. There are approximately one million trees located on public land and 250,000 of those are located on City boulevards. You can request an inspection if the City-owned tree in front or to the side of your home requires pruning, is unhealthy or dying. Once the tree has been inspected, if maintenance work is required, an inspection notice outlining works required will be left at your home.
City tree inspections
If you feel that a City-owned tree requires maintenance work or you are concerned about its health, please call 3-1-1 (or 905-615-4311 if outside city limits).
Or you can use our online forms to:
The request along with your contact information will be recorded and you will be issued a service request number for your records. Forestry staff will inspect the tree. Work will be scheduled based on the results and the future requirements of the tree.
City tree maintenance
Maintenance work is performed after staff have conducted site inspections. Staff will recommend either tree pruning, removal or other necessary work. Only when trees are dead, in decline or structurally unsound are they are removed. In some instances, all City-owned trees located on a street or within a neighbourhood are pruned at one time to ensure proper clearance over the roadway or sidewalk.
During a storm event, Forestry staff respond to calls from residents and emergency services. All calls are prioritized. Top priorities are trees that:
- are blocking main arterial roads
- have fallen on buildings
Electrical hazards such as trees on electrical wires, should be reported to Enersource: http://www.enersource.com/Pages/Automated%20Forms/Electrical-Hazard-Report.aspx
All other situations including broken branches, trees down in parks etc. are dealt with after all priority calls have been resolved.
Depending on the severity of the storm, crews may initially attend a site to make the area safe and then return at a later time to complete the required work.
To report storm damaged trees please call 3-1-1 (or 905-615-4311 if outside of City limits).
For emergencies after regular business hours call 905-615-3000.
Damage to private property
If private property has been damaged because of a City-owned tree, such as a fallen tree or branch, or as the result of work performed by staff, please file a claim with Risk Management online at http://www.mississauga.ca/portal/residents/fileaclaim.
Please note this process is only for reporting damage to your private property.
For tree maintenance and fallen branches please contact 3-1-11 (or 905-615-4311 if outside of City limits). After regular business hours call 905-615-3000.