Customer Service

3-1-1 Logo


outside city limits

Monday to Friday from 7 a.m. to 7 p.m.

City offices are closed from December 25 to January 1 for Christmas Day, Boxing Day and New Year's Day. View the holiday hours schedule

After hours dispatch service is available for urgent issues on weekends and overnight Monday to Friday. 311 offers over the phone interpretation in more than 240 languages and dialects. More about 311.


Customer Service: 3-1-1
Outside City Limits: 905-615-4311
Employee Directory: 905-615-3200
Fax: 905-615-4081
Emergencies: 9-1-1

TTY for people who are Deaf:
905-896-5151 (callers must use a TTY device)

Email & Social

Facebook: Facebook/citymississauga
Twitter: Twitter/citymississauga

Please note: Email and Social media channels are monitored Monday to Friday 8:30 a.m. to 4:30 p.m. excluding holidays. For urgent matters, please call 311.

Mayor, Council & Departments

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Civic Centre Address

City of Mississauga
300 City Centre Drive
Mississauga, ON
L5B 3C1
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