MiWay received high marks from customers on overall satisfaction, scoring 82 per cent in a 2011 survey. Results will give the City a better understanding of customers’ needs to help identify service improvements, guide future planning and establish a benchmark for future surveys.
The addition of more accessible bus stops in 2012 means that now all transit routes in Mississauga are accessible. This, coupled with the achievement of a 100 per cent accessible bus fleet in 2011, makes MiWay accessible to all. A fully accessible fleet ensures that riders can access MiWay with ease and provides more options for people with disabilities to get around the city.
Construction of phase 1 of the City’s transitway is underway and four new stations are expected to open in fall 2013. Beginning at the City Centre Transit Terminal, the transitway will travel on an east-west dedicated corridor to Dixie station. MiExpress and MiLocal buses will bypass traffic congestion, while offering transit riders a more efficient and convenient way to travel across Mississauga and connect to other municipalities. When the entire transitway is complete it will provide east-west travel from Winston Churchill Blvd. in the west to Renforth Dr. in the east.
MiWay is getting more students to class. Improvements to MiExpress Route 107 – Malton Express provides Humber College students with a faster and direct service from the City Centre Transit Terminal to the college campus. This move also means all day express service for riders to Toronto Pearson International Airport, Airport Corporate Centre and Malton.
Numbers are in and it looks like Presto is catching on. In 2012, MiWay saw an increase of 15-20 per cent of riders taking advantage of this electronic transit fare collection system.
Using smart card technology, the Presto card offers a convenient fare payment option. Riders load money onto the card and tap it onto a fare card reader on a bus or at a transit station to pay a fare. Presto allows for seamless travel across the Greater Toronto Area and Hamilton and will eventually replace paper transit tickets.
Who doesn’t love a deal? Once MiWay riders pay for 12 fares during any one week, (Monday to Sunday) using their Presto card, they can ride free on MiWay for the remainder of that week
U-Pass was introduced in 2007 in partnership with the University of Toronto Mississauga Campus (UTM) and Erindale College Student Union to UTM full-time students. The program, which was extended to include part-time students and expanded to include a summer U-Pass in 2012, offers affordable, unlimited travel to class and across the city.
Residents have also benefitted from this program as it has assisted in the reduction of cars on the road, easing traffic congestion due to the over 11,000 students who are using U-Pass. Hopes are that with more students taking advantage of the discounted transit pass they will adopt public transit as their preferred transportation mode of choice.
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