The City of Mississauga licences both taxicab owners and drivers to service the needs of the travelling public in a conscientious and efficient manner. In order to receive a licence the applicant must comply with the standards set out in the Public Vehicle Licensing By-law and must govern her/his behaviour in a manner consistent with the By-law. These standards insure that each passenger who enters a taxicab will be provided with a trip in a vehicle that is well maintained, covered by appropriate insurance and operated by a driver that is knowledgeable of both safe driving practices and the geography of the City.
The easiest way to insure that the taxicab you're hiring is licensed by the City of Mississauga is to check for the Mississauga Taxi Plate that is located on the left rear portion of the vehicle. Licensed Mississauga Taxis will also have a tariff sticker in one of the rear passenger windows.
How Much Will it Cost?
Taxicabs in the City of Mississauga operate using a meter which measures both distance and time. The current meter rate has been set at $4.25 for the first 141 metres and 25 cents for each additional 141 metres. There is also a charge of 25 cents for each 30 second period that the vehicle is not in motion. Parcels bigger than three cubic feet in size (0.085 cubic metres) or over 60 lbs (27 kg) in weight are not covered by this tariff rate and any additional charges for these items should be agreed upon prior to the start of the trip. The charges are set for one to four passengers. If there are five or more passengers in the taxicab vehicle, each additional passenger must pay $1.50.
If you have hired a Mississauga Taxi to take you to a destination outside of the City limits you and the driver are permitted to agree to a flat rate fare prior to departure. The driver is required to keep the meter on during the portion of the trip that takes place within the City of Mississauga's boundaries but may be turned off once the vehicle leaves the City.
Need a Cab?
New to the City? Don't know your way around? Taxicabs can get you where you need to go and are available for door to door service twenty-four hours a day. Here is a list of companies you can call:
A-1 Airline Taxi and Van Fleet Services - Tel: (905) 629-4700
A Black Cab - Tel: (905) 822-4000
Aerofleet Cab Services Ltd. - Tel: (905) 678-7077
Aeroport Taxi Services - Tel: (905) 624-2424
Airflight Services - Tel: (416) 445-1999
Airlift Services Limited - Tel: (905) 677-7778
All Star Taxi Services Inc..- Tel: (905) 602-0000
Blue and White Taxi - Tel: (905) 274-4444
Mississauga Taxi - Tel: (905) 277-7777
Taxicabs can also be hired at one of the many taxi stands located around the City. These stands are situated in areas where there tend to be large numbers of people who require the services of taxicabs including hotels, shopping, malls and theatres. Taxi stands in the City of Mississauga are found at the following locations:
Sheridan Plaza, 2225 Erin Mills Parkway
Dixie Plaza, 3100 Dixie Road
Meadowvale Town Centre, 6677 Meadowvale Town Centre Circle
Square One, 100 City Centre Drive
International Centre, 6900 Airport Road
Hilton Meadowvale, 6750 Mississauga Road
Novotel (Sussex Gate)
Port Credit Go Station, 30 Queen Street East
What to Expect
When you hire a taxi, you can expect the driver to know where he is going and to take you there using the most direct route available. The by-law governing the licensing of taxicabs sets out other requirements for both drivers and owners. As a passenger you should reasonably expect:
- a vehicle that is free of body damage
- a neat and clean car interior
- functional seat belts - one for every passenger
- a driver dressed in a neat and clean manner
- a smoke free environment
- a receipt, when requested
- a quiet ride if that is your wish
- a driver who behaves in a civil and courteous manner
If you have had a trip in a taxi and it didn't meet with your expectations we would like to hear about it. Complaints regarding the service you have received or the condition of the vehicle you have hired can be made by dialing 3-1-1 (Monday to Friday from 7:00 a.m. to 7:00 p.m.). If calling outside from City limits, please dial 905-615-4311.
Have you taken a trip where the driver has exceeded your expectations? We like to hear the good things too. If you have a compliment that you would like to pass on regarding the service provided feel free to contact us by dialing 3-1-1 (Monday to Friday from 7:00 a.m. to 7:00 p.m.). If calling outside from City limits, please dial 905-615-4311.
This information is for convenience and quick reference only. For specific information or to register a complaint, contact the Mobile Licensing Office by dialing 3-1-1 (Monday to Friday from 7:00 a.m. to 7:00 p.m.). If calling outside of City limits, please dial 905-615-4311. For an emergency after hours, from 7:00 p.m. to 7:00 a.m. and on weekends and holidays, please call 905-615-3000.