Transportation Network Company (TNC) Licensing Pilot Project
The City of Mississauga launched a Transportation Network Company (TNC) Pilot Project on July 1, 2017. The Pilot Project introduces regulations allowing ride-sharing companies such as Uber to operate legally in the City until December 31, 2018. [Update: Pilot Project has been extended from January 1, 2019 for an interim period not to exceed 12 months]. At the end of the pilot project, the City will make recommendations for permanent TNC regulations to City Council.
The purpose of this Council-approved pilot project is to assess if the regulation governing TNCs is effective in protecting consumers and public safety.
The main features of the TNC Pilot Project Licensing By-law include:
- Regulating Transportation Network Companies (TNCs)
- Setting requirements for the TNC app, driver and vehicle
- Focusing on public safety and consumer protection
- Allowing increased competition and innovation
- Prohibiting TNC drivers from accepting hailed rides
- Keeping TNCs accountable for their drivers operating in the City
Transportation Network Company (TNC)
To operate in the City of Mississauga, the TNC will need to provide the following:
- Completed application form
- Name, phone number and email of an authorized representative of the TNC
- Payment of licensing fees
- Articles of incorporation from the Province of Ontario or Government of Canada (if a corporation)
- Master business name registration (if a corporation or partnership)
- List of directors (if a corporation)
- Name and address of each partner (if a partnership)
- Registered business address and contact information of TNC (if a partnership)
- TNC identifier with the logo and name of TNC
- List of all TNC drivers including their full names and the licence plate number, year, make and model of their vehicle
- Sworn declaration that all drivers have provided the required paperwork
- Insurance certificate with commercial general liability insurance for $5,000,000. The City must be named as additional insured with an indemnity clause in favour of the City.
- Sworn declaration that the TNC will maintain and deliver data securely and ensure all of their drivers maintain requirements
- Quarterly report from an independent third party auditor
All drivers must provide an:
- Acceptable criminal and driving record
- Automobile liability insurance for $2,000,000 with a Ride Sharing Policy
- Safety Standards Certificate (annual)
All drivers must display the logo and name of the TNC and only accept trips requested through the TNC app. Drivers can only carry a maximum of seven passengers (excluding the driver themselves).
All TNC vehicles must be:
- Four door and a maximum of seven years old
- Registered in Ontario
- Clean and in good repair
- Have working seat belts, heating, air conditioning and GPS navigation
- Equipped with snow tires or all weather tires from December 1 to April 30
What you should know before you ride
As a TNC ride-sharing customer, here are a few things you should know before you book your ride:
- You can book your ride only through the TNC app. Only taxis can be hailed from the street.
- Make sure the driver photo matches the driver in the vehicle
- Make sure the licence plate displayed in the app matches the licence plate on the vehicle
- Look for the TNC identifier in the rear passenger window of the vehicle
Here is a list of apps you can use in the city of Mississauga:
For more information about the Transportation Network Company pilot project, please contact 311 (905-615-4311 outside City limits) or email us at firstname.lastname@example.org.