The Noise Control By-law 360-79, as amended states that no
person shall emit or cause or permit the emission of sound resulting from an act listed in
Schedule 1 to this by-law and which sound is clearly audible at a point of reception. The
Nuisance Noise By-law 785-80, as amended, states that no one shall create or permit a noise to
bother the inhabitants of the City of Mississauga.
This enforcement process for these by-laws is unique in that,
if the matter is not resolved through the intervention of the Compliance and
Licensing Enforcement office, it may be necessary for the complainant to become involved
in the process if the matter proceeds to a form of legal action. This is necessary as the
complainant is essentially the witness to the violation.
The following excerpt outlines the procedure followed by
the Compliance and Licensing Enforcement Office with respect to investigating nuisance
noise and noise control complaints.
Upon receipt of your complaint, correspondence will be
sent out advising the person(s) that a complaint has been registered and that they are required
under the By-law to take whatever action is necessary to eliminate the nuisance. Your
identity as the complainant is not disclosed by the Compliance and Licensing Officer. You
will receive correspondence verifying that the person responsible for generating the noise
has been warned.
In the event that the warning issued does not result in
solving the noise problem, we ask that you keep a written record of the dates and times that
the noise is occurring. For your convenience, a statement form has been developed and we
encourage all complainants to utilized this form as it has important information on it relating
to evidentuary and court procedures. When you have accumulated approximately TEN dates
(or more), thereby indicating a continuous nuisance, you should provide the Compliance and
Licensing Enforcement Officer with a copy of these hand written notes. If you are willing
to attend court and testify to the noise problem, the Officer will then prepare the necessary
documents to initiate Court action. These documents (an Information and Summons) will be given
to you and it will be necessary for you to attend before a Justice of the Peace to attest to
the Information provided. The copy of the information will remain with the Courts and the
Summons should be returned by you to the Compliance and Licensing Enforcement Officer who will
serve the documents on the defendant.
You will be notified of the dates and times when your matter
will go before the courts. It is imperative that you attend as required or the case will be
Please be advised that your name, address and phone number is
confidential when this office receives your complaint. However, should the matter proceed to
Court your name and that of any witnesses becomes part of the public record.
The maximum fine for failing to comply with the Nuisance
Noise By-law or the Noise Control By-law is $5,000.
This information is for convenience and quick reference only.
For specific information or to register a complaint contact the Compliance and Licensing
Enforcement Section by dialling 3-1-1 (Monday to Friday from 7:00 a.m. - 7:00 p.m.). If calling
outside City limits, please dial 905-615-4311. For an emergency after hours from 7:00 p.m. to
7:00 a.m. and weekends and holidays, please dial 905 615-3000.