Payments are due on the date and in the amounts indicated on the tax bill. Arrears are due
immediately. Discounts for advance payments are not available. To avoid late
payment charges, your property tax payment must be received by our office on or before the
A late payment charge of 1.25 per cent is added on the unpaid amount of an instalment on the
first day after the instalment due date and on the first day of each calendar month until paid.
Penalty and interest rates are set by City by-law pursuant to the Municipal Act and
cannot be waived or altered. Payments not cleared by your financial institution will
result in a service charge being added to your account in accordance with the City’s Fees and
Charges By-law. Please refer to the Fees Section for a list of fees and charges.
For further information, please contact the Customer Service Centre at 3-1-1, or if
calling outside the City limits call 905-615-4311, or e-mail: firstname.lastname@example.org.