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Reduction, cancellation or refund of taxes

Reasons to apply

You can apply to the City to request a reduction, cancellation or refund of your taxes under the following circumstances:

  • Your property cannot be used for at least three months during the year because of repairs or renovation
  • If the use of your property has changed since the last assessment. For example: from commercial to industrial use.
  • Your property has been granted exemption after the last assessment
  • There has been a ‘gross or manifest error’ that was clerical or factual in nature but not an error in judgement in the assessment of your property
  • Your property has been destroyed or damaged by fire
  • Your property has been demolished
  • You are unable to pay taxes due to sickness or extreme poverty
  • If the mobile unit on the land was removed during the year or during the previous year after the return of assessment for the previous year

The amount of tax relief is based on the assessment reduction or change determined by the Municipal Property Assessment Corporation (MPAC) and the applicable tax rate of the appeal year for the eligible period of time.

How and when to apply

Complete the Tax Adjustment Application Form, giving reasons for your appeal, your name, telephone number, municipal number and property roll number and send to us, either by:

  • Mail to Mississauga Taxes, 300 City Centre Drive, Mississauga, ON L5B 3C1
  • In person to 300 City Centre Drive on the ground floor from 8:15 a.m. to 4:45 p.m. or at the property taxes customer service counter on the 4th floor, Monday to Friday from 8:30 a.m. to 4:30 p.m.

Appeal applications for Section 357 of the Municipal Act must be received by the last day of February of the following tax year. For example, if you’re submitting an application for Section 357 for the 2019 tax year, you must apply by the last day of February, 2019.

Appeal applications for Section 358 of the Municipal Act can be submitted for the prior two years and the eligible period must be for a full year from January 1 to December 31. For example: you can submit an application for Section 358 for 2017 and 2018 by the last day of February in 2019.

Fees

A fee of $15 is applicable per application for each year being appealed. Enclose a cheque payable to Mississauga taxes, if you are mailing your application.

You can also pay by cheque, debit or credit card in person at the cash counter on the ground floor or the 4th floor at 300 City Centre Drive.

What happens next

Applications for cancellation, reduction or refund of property taxes are submitted to the City to review and determine eligibility.

  1. The City sends the application to MPAC to obtain the related assessment information.
  2. Once the assessment information is received from MPAC, the City calculates the tax adjustment if applicable.
  3. The City will send a Notice of Hearing with information about the tax adjustment,  date and time of the Council hearing.
  4. The City will mail a Notice of Decision after the Council hearing.
  5. You can only appeal Council’s decision if you disagree with the tax adjustment for Section 357 of the Municipal Act. Appeals should be made to the Assessment Review Board (ARB) within 35 days from the date on the Notice of Decision. Council decisions for Section 358 of the Municipal Act are final.

Contact us

If you need more information about the reduction, cancellation or refund of taxes, call 311 (905-615-4311 outside City limits) or email tax@mississauga.ca.